Shipping & Delivery

Domestic Customers

We ship via most economical and reliable courier service (e.g. Canada Post, USPS, DHL, Fed Ex, etc.).

Shipping is FREE to Canada and U.S. for orders over $75.00 before taxes. A shipping cost of $7.00 will be changed to orders under $75.00 before taxes.

International Customers
We accept international orders. However, because of different international rates, we will not charge your credit card any international shipping rates until we send you a shipping quote and it is accepted by the customer.

General Information

In most cases, orders ship out within 24-72 hours. However, this is subject to change, based on weather conditions, large order volumes or any circumstances beyond our control. Under these rare circumstances, please be aware that we are working to have your order shipped as soon as possible.

A product is labeled as backordered when it is out of stock. You may still order the product, and it will be shipped to you as soon as it becomes available. The estimated arrival date to the Cross Instruments’ distribution center is communicated on the product's information page and in the shopping cart.

Orders are not shipped on weekends and on statutory holidays that are observed in the Province of Alberta.